Return and Refund Policy
Last updated: June 30, 2024
Data-Cult (“us”, “we”, or “our”) operates the Data-Cult website (the “Service”).
Introduction
Thank you for choosing Data Cult Technologies Private Limited (“we,” “our,” or “us”). We are committed to providing you with the best possible service and support for our SaaS products. This Return and Refund Policy outlines the conditions under which returns and refunds are applicable for purchases made through our website, datacult.ai.
Subscription and Cancellation
1. Subscription Terms: By subscribing to our SaaS product, you agree to pay the subscription fees as specified on our website. Subscription fees are billed in advance on a monthly or annual basis, depending on the plan you choose.
2. Cancellation: You may cancel your subscription at any time by logging into your account and following the cancellation procedures. Your subscription will remain active until the end of the current billing period. No further charges will be made after the cancellation.
Refund Policy
1. 14-Day Money-Back Guarantee: We offer a 14-day money-back guarantee for new subscribers. If you are not satisfied with our product within the first 14 days of your initial purchase, you may request a full refund. To initiate a refund, please contact our support team at arjun@datacult.co.in with your order details.
2. Refund Processing: Refund requests must be submitted within 14 days of the original purchase date. Once approved, refunds will be processed within 5-7 working days and credited to your original payment method.
3. Non-Refundable Items: After the initial 14-day period, subscription fees are non-refundable. Partial refunds are not available for unused portions of your subscription.
Modifications to the Service and Prices
1. Price Changes: We reserve the right to modify the subscription fees for our SaaS product at any time. Any price changes will be effective at the end of the current billing cycle, and we will provide advance notice to our subscribers.
2. Service Modifications: We may modify or discontinue our SaaS product at any time, with or without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the service.
Contact Information
For any questions or concerns regarding our Return and Refund Policy, please contact us:
Data Cult Technologies Private Limited
29, Mahalakshmi Chambers, Opp. Kotak Bank,
MG Road Next to Trinity Metro Station,
Bengaluru, Karnataka 560001
Phone: +91-9745241279
Email: arjun@datacult.co.in